What is a Privacy Policy

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

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Hridayraj: Counselling and Career Coaching's Privacy Policy
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​​We gather, collect, and store any information you provide on our website or share with us through other means. Additionally, we collect details such as the Internet Protocol (IP) address used to connect your device to the internet, login credentials, email address, password, device and connection details, and purchase history. We may also use software tools to track and analyze session data, such as page response times, visit durations, page interaction details, and navigation methods. Furthermore, we collect personally identifiable information (like your name, email, password, and communications), payment details (including credit card information), as well as comments, feedback, product reviews, recommendations, and personal profiles. 

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used for the specific reasons stated above only.

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We collect both Personal and Non-personal Information for the following purposes:

To deliver and manage our Services effectively.

To offer continuous customer support and technical assistance to our Users.

To communicate with Visitors and Users through general or customized service updates and promotional messages.

To generate aggregated statistical data and other Non-personal Information, which we or our business partners may use to enhance our services.

To ensure compliance with applicable laws and regulations.

 

Our service is hosted on the Wix.com platform, which provides the online infrastructure we use to offer and sell services to you. Your data may be stored within Wix.com’s secure data storage, databases, and general applications. These are protected by secure servers and firewalls.

All direct payment gateways provided by Wix.com and used on our website comply with PCI-DSS standards, which are managed by the PCI Security Standards Council—a collaborative effort by brands such as Visa, MasterCard, American Express, and Discover. These standards ensure that credit card information is handled securely by our store and its service providers.

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​We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. Communication would be done only by email from hridayrajcounsellingandcareer@gmail.com and call or WhatsApp message by the number 9980354959.

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If you don’t want us to process your data anymore, please contact us at hridayrajcounsellingandcareer@gmail.com.

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We reserve the right to update this privacy policy at any time, so we encourage you to review it regularly. Any changes or updates will take effect as soon as they are posted on the website. If significant changes are made, we will notify you here to keep you informed about the information we collect, how we use it, and the conditions under which we may use or share it.

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hridayrajcounsellingandcareer@gmail.com or 9980354959 (WhatsApp Business),